Privacy Policy - Last Updated 11.26.25

Below you will find our Privacy Policy, Terms & Conditions, Refund Policy, and Accessibility Statement. These policies help protect our customers, our business, and ensure everyone has a clear understanding of how Tony’s Deli operates.

A legal disclaimer

Tony’s Deli (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us in-store, online, or through third-party platforms.

1. Information We Collect

Personal Information: Name, email, phone, and details provided when placing orders or contacting us.
Payment Information: Securely processed through third-party systems (we do not store full card numbers).
Order Information: Purchase history, items ordered, preferences.
Technical Information: IP address, device type, cookies, and analytics when using our website.

2. How We Use Your Information

Process and fulfill orders
Improve customer experience
Send promotions or updates (optional opt-in)
Enhance website performance
Comply with legal obligations

3. Sharing Your Information

We do not sell personal information. We may share limited data with:

Payment processors
Delivery partners
Service providers (website, marketing, analytics)
Authorities if required by law

4. Cookies & Tracking

Our website may use cookies for performance, analytics, and user experience improvements.

5. Data Security

We use reasonable safeguards to protect your information from unauthorized access or disclosure.

6. Your Rights

You may request updates, corrections, or deletion of your information where legally permitted.

7. Contact Information

Tony’s Deli
3200 Tidewater Dr, Norfolk, VA 23509
Email: tonysdelinorfolk@gmail.com
Phone: (757) 333-7444